Remote Support using EchoVNC Server Solution

Content Link: http://www.echogent.com/products.htm

For more information on this solution…

Contact: ParagonHost Internet Services http://www.ParagonHost.com

“World Class Internet Services” – Since 1999

	Advanced Solutions for Simple Access
	Does not require port-forwarding
	Works seamlessly with SOCKS and HTTP proxies
	Provides 128-bit AES end-to-end encryption
	Eliminates the need to remember and input the other user’s IP address

	How It Works

Our Software is Outgoing

When using the EchoWare Remote Support System to connect two users, firewalls or routers on the user-side identify all Internet traffic as “outgoing”, thus eliminating the need for port forwarding adjustments. These adjustments
are normally required to allow a successful connection, as firewalls and NAT’ing routers
are put in place specifically to prevent “incoming” traffic. 66.123.20.58, Translation – “Office PC”

Between personal passwords, network access codes and telephone numbers, users have enough numbers to worry about throughout their day. The EchoWare Remote Support System utilizes a nickname or alias system for all remote support connections instead of traditional IP addresses. Now users no longer have to write down or remember long IP addresses
every time they want to initiate a connection.

Echogent’s EchoWare Remote Support System combines the EchoVNC remote-desktop tool with the EchoServer application to create a remote support package that eliminates the need to reconfigure firewall or router settings. The EchoWare Remote Support System includes both client software and the packet relay server – meaning quick, easy and secure access from wherever the end-user prefers to be. 

There are a number of remote desktop applications that utilize packet relay server capabilities, but all restrict the end-user to the boundaries of the application’s interface and access point.

The EchoWare Remote Support System is built upon open-source echoWare technology that allows any Internet application to incorporate the same capabilities without the hassle of reconfiguring existing network security and accessibility settings.

The echoWare solution package: