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March 5, 2007

HowTo: Establish Conference Call via Norstar ATA / ASM

Filed under: Norstar, Telecom — paragonhost @ 9:48 pm

Conference Call

Link *3

Allows you to establish a three-way conference between yourself, one external call

and one intercom call, or two intercom calls. Line pool access allows you to

establish a conference between yourself and two external calls.

To establish a conference call:

1. Make or answer the first call.

2. Press Link 2. This automatically places the first call on hold.

3. Make or answer the second call.

4. Press Link * 3 to complete the conference.

Note: If the second call is busy, replace the handset and press Link 2

to return to the first call.

Conference Hold

Allows you to put the two conferenced parties on hold. The held callers are still

conferenced.

To put the conference on hold:

1. Press Link 2 to put the two conferenced parties on hold.

2. Press Link 2 to restore the three-way call.

Feature List 9

P0908546 Issue 01 Enterprise Edge ATA 2 User Guide

Conference Consultation (Split Conference)

Allows you to put one party on hold and consult with the other party.

To consult:

1. Press Link # 3 to split the conference.

2. Press Link 2 to alternate between calls.

3. Press Link * 3 to restore the three-way call.

Disconnecting One Party

Allows you to disconnect one party in a three-way conference call.

To disconnect one call:

1. Press Link # 3 to put one caller on hold. You are connected with the

other call.

2. Replace the handset.

3. Lift the handset and press Link 2. You are connected with the caller

on hold.

Source: http://www142.nortelnetworks.com/bvdoc/norstarbcm/atauser-1.pdf

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